Online Privacy Policy

Effective June 25, 2024

We take your privacy very seriously. Please read this privacy policy statement carefully as it contains important information on who we are, how and why we collect, store, use, and share your personal information. It also explains your rights in relation to your personal information and how to contact us in the event you have a complaint.

This Privacy Policy applies to websites owned and operated by CompendiRx that are intended for use by consumers (non-professionals) for non-commercial personal, family or household purposes, including compendirx.com and the mobile optimized version of this site. We refer to the CompendiRx Site, along with the information and services made available to you through the CompendiRx Site, as the “Site” or “Services.”

References to “CompendiRx,” “we” “our” or “us” mean CompendiGO LLC, including any company that CompendiGO LLC controls (for example, a subsidiary that CompendiGO LLC owns). CompendiRx may share information among its subsidiaries or websites that it owns or controls, but information collected under this Privacy Policy is always protected under the terms of this Privacy Policy. Except as otherwise noted in this Privacy Policy, CompendiGO LLC is the data controller responsible for the processing of your personal information as described in this Privacy Policy.

CompendiGO LLC can be contacted by telephone at (615) 909-6968, by e-mail at hello@compendirx.com, or by mail at 4325 Hillsboro Pike, STE 300, Nashville, TN 37215. This online privacy policy discloses Company information practices for this Site, including what type of personal identifiable information is collected, how the information is used, and with whom the information is shared.

Information Collected About You

In general, you can access our Services without disclosing any personal information. We may collect certain information from Web Site visitors. This may include, but is not limited to, the server domain name, e-mail address, type of computer and web browser, what pages visitor accessed, and limited information about search requests. This information is used to solve technical problems and to calculate overall usage statistics.

When you use the Services, we collect information as follows:

Registration. While you may use most of the Services without registering, certain Services do require that you register with CompendiRx for them to function properly. If you choose to register or update an existing account with CompendiRx or access certain Services, you may be required to provide certain personal information, such as your name, address, telephone number, gender, email address and date of birth, and a username and password to access your CompendiRx account. You are responsible for ensuring the accuracy of the personal information that you submit to CompendiRx.

Promotional and Email Newsletters. At registration and at various times as you use the Site, you will be given the option of providing Us with personal information in order to receive informational/promotional newsletters – such as a newsletter relating to specific health conditions – via email from CompendiRx and/or directly from third parties. From time to time, We may offer users of third party websites the opportunity to subscribe to our newsletters through those websites. If you elect to subscribe to one of our newsletters on a third party website, the operator of that website will provide us with the personal information you have provided in connection with the subscription request, which we may use in accordance with this Privacy Policy as though you had provided it directly to CompendiRx. 

Email a Friend. If you use our Email a Friend service to tell a friend about a feature on Our Site or a newsletter, we will ask you for your name, your email address and your friend’s email address. We will automatically send your friend a one-time email inviting him or her to visit the site using your name and email address as the “from” email address. CompendiRx does not use your friend’s email information for any other purpose. We will only use the information you provide to send the requested email to your friend.

If you believe that one of your contacts has provided us with your personal information and you would like to request that it be removed from our database, please use this Contact Us link.

Marketing Uses. The information you provide to Us may also be collected, used, analyzed and/or processed by Us, or selected third parties on Our behalf, for marketing and other business purposes. If you do not want your personal identifying information used in this way, you may opt out of receiving such marketing material by following the instructions provided in the marketing materials.

Emails You Send to CompendiRx. This Privacy Policy does not apply to information, content, business information, ideas, concepts or inventions that you send to CompendiRx by email. If you want to keep content or business information, ideas, concepts or inventions private or proprietary, do not send them in an email to CompendiRx.

Services and Device Information. When you access and use the Services, We may automatically collect and store in its server logs information from your browser or mobile device such as your IP address or unique device identifier, browser information (including referring URL), your preferences and settings, cookies and information about the content you have viewed and actions taken (e.g., search queries, ad engagement, clicks and the associated dates and times). We may also collect device-specific information when you install and use an App including your device model, operating system information, advertising ID (which is a unique, user-resettable identification number for advertising associated with a mobile device) and App version and usage information.

Precise Geolocation Data. When enabled by you, We may collect precise location information provided by your mobile device, such as latitude and longitude. You may disable the collection and use of your location data through your device settings. To change location settings on your device, please refer to your device’s official knowledge base.

Information from Children. We do not collect or maintain information from users actually known to be under the age of 13, and no part of Our Site is structured to attract anyone under the age of 13.We will not collect or post information from a child known to be under the age of eighteen (18) without the written consent of a parent or guardian. We do not knowingly use personally identifying information collected from children for marketing or promotional purposes, and do not disclose such information to any third party for any purpose whatsoever.

Lost or Stolen Information. Help Us keep your personal information accurate. If your payment information and/or username and password changes or is lost or stolen, you should promptly notify Us in order to enable Us to cancel the lost or stolen information and to update its records with changed information.

Links to Other Web Sites. Our Site may contain links to other web sites. We are not responsible for the privacy practices or the content of those other Web sites.

How Information Collected About You Is Used

Information about your use of the Services may be used for the following purposes:

• to provide, improve and create new Services,
• to respond to your inquiries and to send you administrative communications about the CompendiRx Site and Services,
• to obtain your feedback about the CompendiRx Site and Services,
• to send you secure electronic messages and personalized emails pertaining to your interests as inferred from your use of the Services, including news, announcements, reminders and opportunities from CompendiRx,
• to statistically analyze trends and user behavior and activity including how frequently areas of the CompendiRx Sites are visited, how the Services are being used and how many emails are received and opened,
• to offer lead generation services,
• to detect and defend against fraud and other threats to the Services and our users, 
• to identify issues with the Services,
• to conduct research and measurement activities, including those described below, and
• to administer your account.

In addition, CompendiRx may use personal information about you for other purposes that are disclosed to you at the time we collect the information and/or with your consent.

Disclosure of Your Information

Within Corporate Organization. We may share your personal information within the Company corporate organization.

Mergers and Acquisitions. For the purpose of developing and expanding its business, We may share, rent, sell or buy business assets. In such transactions, customer information is generally one of the transferred business assets. Also, in the event We are acquired, customer information will be one of the transferred assets.

Agents. We may engage other companies and individuals to perform business functions on our behalf. These persons are provided with personal identifying information required to perform their functions, but are prohibited from using the information for other purposes.

Marketing Analysis by Third Parties. We reserve the right to disclose personal information about customers to third parties for marketing analysis.

Disclosure to Governmental Authorities. We may release personal information to appropriate governmental authorities where release is required by law (for example, a subpoena) or by a regulation, or is requested by a government agency conducting investigations or proceedings.

How Your Information is Secured and Retained

We are Committed to Online Security and intend to protect customer personal information and maintain its quality. To achieve information security and quality, We implements appropriate measures and processes, such as using industry standard encryption technologies when transmitting certain sensitive information. We limit access to your personal information to those who have a genuine business need to access it.

No Liability for Acts of Third Parties. We will exercise all reasonable efforts to safeguard the confidentiality of customer personal information. However, transmissions protected by industry standard security technology and implemented by human beings cannot be made absolutely secure. Consequently, We shall not be liable for unauthorized disclosure of personal information due to no fault of Ours including, but not limited to, errors in transmission and unauthorized acts of third parties.

Changes to Privacy Policy. This privacy notice was last updated on June 25, 2024. We reserve the right to change Our privacy policy statement at any time. A notice of any material change will be posted on the Web.

Opt-Out Right. Where We process your personal information for direct marketing purposes, you can opt-out through the unsubscribe link in the email communications or as otherwise specified in this Privacy Policy.

Information Maintained by Us. Upon your request, We will provide a reasonable description of your personally identifiable information that We maintain in its data bank. We can be contacted by e-mail at hello@compendirx.com.

Your California Privacy Rights. California’s privacy laws require a company to provide notice to California users of their rights to receive information on to which entities their information was shared for marketing purposes.

Beginning on January 1, 2005, California Civil Code Section 1798.83 permits Company’s customers or clients who are California residents to request certain information regarding Company’s disclosure of personal information for their direct marketing purposes. To make such a request, please write to: hello@compendirx.com. Within thirty (30) days of receiving such a request, Company will provide a list of the categories of personal information disclosed to third parties for third-party direct marketing purposes during the immediately preceding calendar year, along with the names and addresses of these third parties. This request may be made no more than once per calendar year. Company reserves its right not to respond to requests submitted other than to the address specified in this paragraph.

Questions, Problems and Complaints. If you have a question about this policy statement, or a complaint about Company compliance with this privacy policy, you may contact Company by e-mail at hello@compendirx.com.

Terms of Use. If you choose to purchase Our products and/or services, this action is hereby deemed acceptance of Our practices described in this policy statement. Any dispute over privacy between a customer or client and Company is subject to the provisions of this notice and to Company’s Terms of Use Agreement which is incorporated into this Online Privacy Policy statement and can be read at compendirx.com.

Privacy Release Clause CompendiRx expressly acknowledges that it is not a covered entity under the Health Insurance Portability and Accountability Act (“HIPAA”) or similar state laws governing the privacy and security of health information. While CompendiRx takes reasonable measures to protect user privacy, users are solely responsible for the security and confidentiality of any personal health information they choose to disclose through the Website or services, and such personal health information is not protected by HIPAA laws. By using our Website or services, you agree that CompendiRx is not responsible for protecting such information under HIPAA or any other applicable laws.

Do You Need Extra Help? If you would like this notice in another format (for example: audio, large print, braille) please contact us by telephone at (615) 909-6968, by e-mail at hello@compendirx.com, or by mail at 4325 Hillsboro Pike, STE 300, Nashville, TN 37215.